1. How the Referral Programme works
The DataGrows Referral Programme gives DataGrows customers the opportunity to earn a referral reward when they introduce a new customer to DataGrows.
To participate, simply share your unique DataGrows referral link and promo code with someone who may benefit from DataGrows.
By participating in the Referral Programme, you agree to these terms.
2. What qualifies as a successful referral?
A referral qualifies for a reward when:
The referred customer signs up for DataGrows using your unique referral code.
They complete the sign-up process and activate their account.
They complete their trial and become an active, paying DataGrows customer.
DataGrows receives their first month's subscription payment.
They have not previously registered for a DataGrows account.
The referral must be correctly linked to your referral account for the reward to qualify.
3. Your referral reward
For every successful referral, you will receive a once-off reward equal to 100% of the referred customer's first month's DataGrows licence fee, excluding VAT.
The reward is based on the actual licence fee paid by the referred customer. If a discount or promotional price applies to their first month, we will calculate the reward based on the discounted amount paid.
The reward does not include setup, onboarding, training, consulting or other additional service fees.
4. When will I receive my reward?
Referral rewards are paid within 30 days after DataGrows receives the referred customer's first successful subscription payment.
Payments are made via EFT. Before payment can be made, you may be asked to provide:
Your banking details
A verified bank confirmation letter
Any information reasonably required by DataGrows to process the payment
You are responsible for any tax obligations relating to referral rewards you receive.
5. A few important rules
To keep the Referral Programme fair:
Referrals must be genuine new DataGrows customers.
You cannot refer an existing or previous DataGrows customer.
Self-referrals do not qualify.
A referral reward cannot be claimed by more than one person for the same customer.
DataGrows may verify the referral and payment before issuing a reward.
Rewards will not be payable where a payment is reversed, refunded or found to be fraudulent.
Your referral link or promo code may not be used for misleading, unlawful or unsolicited marketing.
You may not make promises, guarantees or commitments on behalf of DataGrows.
6. Sharing your referral
Please only share your referral link with people or businesses you genuinely believe may be interested in DataGrows.
Do not provide another person's personal information to DataGrows without their permission. Wherever possible, share your unique referral link directly with them so they can choose whether they would like to sign up.
This becomes particularly important from a privacy perspective. POPIA restricts unsolicited electronic direct marketing unless relevant conditions are met, including consent or qualifying existing-customer circumstances. [ebnet.co.za], [fasken.com]
7. Changes to the Referral Programme
DataGrows may update, suspend or end the Referral Programme at its discretion.
Any referral reward already successfully earned before the programme is changed or ended will still be honoured in accordance with the terms that applied when the reward was earned.
8. Misuse of the programme
DataGrows reserves the right to withhold a referral reward or remove someone from the Referral Programme if we reasonably believe there has been fraud, misuse, misrepresentation or a breach of these terms.
9. General
These Referral Programme Terms are governed by the laws of the Republic of South Africa.
DataGrows' records will be used to determine whether a referral meets the requirements for a successful referral.
10. Questions?
If you have any questions about the DataGrows Referral Programme, contact us at: