The Pop-Comm feature allows administrators and managers to send messages directly to all users within DataGrows. Unlike emails that can be overlooked or delayed, Pop-Comms require users to acknowledge the message before continuing to use the system.

The goal is simple: ensure important messages are seen and acknowledged by the entire team.

Important internal communications are often missed when they are sent via:

Pop-Comms solve this by displaying a mandatory notification when users log in to DataGrows.

Benefits include:

✅ Firm-wide announcements

✅ Process changes

✅ Training reminders

✅ Compliance updates

✅ System maintenance notices

✅ Policy changes

✅ Critical deadlines

✅ Confirmation tracking

Once a Pop-Comm has been created:

This ensures that important information is distributed consistently across the firm.

Navigate to:

Communication → Pop-Comm

To create a new message:

The communication will automatically display to users after the selected date.

The Show After Date controls when the communication becomes active.

Examples include:

Schedule a reminder about an upcoming process change.

Notify staff about webinar attendance or Academy deadlines.

Communicate changes to tax, payroll, audit, or firm procedures.

Announce maintenance windows or new DataGrows features.

When a user logs in after the Show After Date:

✅ The message displays automatically

✅ The user must acknowledge it

✅ The message remains visible until confirmed

This helps prevent important communications from being missed.

One of the most useful features of Pop-Comm is the ability to track who has acknowledged the communication.

To view confirmations:

Pop-Comm Confirmations

A list will display showing which users have clicked Confirm.

Confirmation tracking helps managers ensure that:

✅ Staff have received important instructions

✅ New processes have been communicated

✅ Policy updates have been acknowledged

✅ Training announcements have been seen

✅ Compliance notices have reached the entire team

This creates accountability and reduces communication gaps.

Remind staff to complete training modules or attend webinars.

Communicate important filing season deadlines.

Notify the team when workflows or responsibilities change.

Share important onboarding information with staff.

Highlight new DataGrows functionality that users should adopt.

Users are more likely to read concise, clear communications.

Avoid overusing Pop-Comms so that users continue to treat them as important.

Create messages before the required communication date.

Follow up with users who have not acknowledged important communications.

Where possible, tell users exactly what action is required after reading the message.

✅ Pop-Comms allow firms to send mandatory on-screen communications to users.

✅ Messages appear automatically when users log in.

✅ Users must acknowledge the message before continuing.

✅ Show After Dates control when messages become active.

✅ Confirmation tracking allows managers to see who has viewed the communication.

✅ Pop-Comms are ideal for announcements, process changes, training reminders, and compliance updates.

✅ Using Pop-Comms helps ensure important information reaches the entire team.

Remember: A message only adds value if it is actually seen. Pop-Comms help ensure that critical communications are delivered consistently, acknowledged by users, and tracked by management. 📢✅👥