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Once-Off Custom Tasks

Occasional unique tasks

Written by Mariska

Occasionally, firms need to create a task that is completely unique.

The task may:

  • Never happen again

  • Be client-specific

  • Not exist in the Adhoc drop-down list

  • Not require recurring scheduling

For these situations, DataGrows provides Once-Off Custom Tasks.

Use Once-Off Custom Tasks for unique work, not recurring work.


When Should You Use a Once-Off Custom Task?

Examples may include:

✅ Special Client Requests

✅ Business Sale Assistance

✅ Investigation Work

✅ Historical Record Searches

✅ One-Time Consulting

✅ Irregular Administration

Because the task name is free text, you can enter anything required.


Creating a Once-Off Task

Navigate to:

Adhoc Tasks → Once-Off Custom Tasks

Click:

Add Record

Complete:

  • Task Name

  • Description

  • Client

  • Assigned Team Member

  • Due Date

  • Billing Method

Then save the record.


Billing Options

Because the task name is completely custom, DataGrows cannot determine billing automatically.

For this reason, you must specify how it should be billed.


Option 1: Quoted Amount

Select:

Billing Selection → Quoted Amount

Enter:

Quoted Amount

The value will flow through to billing when time is authorised.

Example:

  • Client Consultation

  • Quoted Fee = R3,500


Option 2: Connect to a Rate

Select:

Billing Selection → Connect to Rate

Choose a Rate.

DataGrows will apply the relevant billing rate when time is recorded.


Important Recommendation

Avoid repeatedly creating identical Once-Off Tasks.

If you find yourself creating the same task repeatedly:

❌ Don't continue creating custom tasks

✅ Contact the DataGrows team

If the service is commonly required, it can often be added to the Firm & Adhoc Task drop-down list for better consistency and billing automation.


Task Reminders

Any task with a due date automatically creates a reminder in:

All Tasks Due

This ensures:

✅ Visibility

✅ Accountability

✅ Deadline management

✅ Team collaboration


Why the Adhoc Department Matters

The Adhoc Department exists to eliminate:

  • Sticky notes

  • Outlook reminders

  • Personal spreadsheets

  • Individual task lists

  • Forgotten commitments

Instead, everything is centralised in DataGrows.

This means:

✅ Managers gain visibility.

✅ Team members remain accountable.

✅ Work can be billed correctly.

✅ Deadlines are not forgotten.

✅ Firms can operate from one source of truth.


Overall Adhoc Department Takeaways

✅ Firm & Adhoc Tasks provide standardised billable task options.

✅ Specialized Tasks automate recurring custom services.

✅ Once-Off Custom Tasks handle unique client requests.

✅ All task types integrate with All Tasks Due.

✅ Billing can be automated through rates or quoted amounts.

✅ Consistent tracking improves collaboration and profitability.

✅ DataGrows becomes your firm's central task memory rather than relying on spreadsheets, calendars, or notebooks. 🚀

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